2026/09/30
- Five (5) CXC passes including Mathematics and English - A minimum of two (2) years experience in Sales and Customer service - One year experience in administrative work
Microsoft Excel and Word Familiar with any CRM sales software
The Customer Service Representative attends to All Clients both Online and in-house Showroom sales and Improves customer experience to achieve specific goals whilst maintaining the highest level of confidentiality at all time according to company policy and practices.
· Communicates and engages customers using face-to-face interactions (showroom) and via media platforms (Email, Telephone, WhatsApp, Facebook etc.).
· Establishes meaningful relationship with customers to build loyalty.
· Completes daily processing of Order Logs and Receipts and provide necessary information to stakeholders (Customers, Head Office)
· Ability to issue quotations and provide follow-ups to customers
· Ensure all records and book-keeping are up-to-date and accurate.
· Perform all other Office duties as requested.