Duties and Responsibilities

• Ensure that you are properly attired and wearing all required personal protective equipment (PPE).
• Report to your assigned department and supervisor 15 minutes before operating hours to ensure that you are at your station at the start of the day.
• Meet and greet customers and extend the highest quality of service.
• Refer customers to your supervisor where their needs extend beyond your ability to deliver the highest quality of service.
• Conduct routine vehicle inspections, communicate results to customers, and recommend company products where appropriate.
• Conduct battery failure analysis and where appropriate perform battery warranty settlement.
• Assist in the checking and offloading of batteries received from supplier or inter-branch delivery and pack into the designated warehouse.
• Prepare new batteries for sale by inspecting, cleaning, and engraving the assigned serial numbers.
• Load and offload delivery vans with batteries and other inventory items.
• Enter orders on and print invoices from our Accounting and Inventory system.
• Maintain a safe, orderly, and clean working environment and ensure that at the end of the day the department is ready for the next days work.
• Adhere to all company policies, procedures, and guidelines.
• Report any issue that may affect your performance or the performance of the department to your supervisor or senior authority.
• Any other task which your Supervisor or the Departmental Manager may assign to you from time to time in order to discharge the purpose of the job.