Administrative Support:

• Provide front desk coverage, manage incoming and outgoing mail, and handle email correspondence.
• Execute package preparation and delivery to head office, ensuring proper documentation.
• Provide direct administrative support to the team, including generating and distributing memos, letters, forms, and emails.
• Develop and maintain both computer and manual filing systems, contact databases, and office inventories.
• Handle office tasks, including answering and directing phone calls to the appropriate parties.
• Maintain office equipment, including photocopiers, scanners, and other office machinery.
• Prepare invoices and purchase orders for customers through the HRSM Database.

Logistics Support:

• Validate shipping documents and ensure that brokers receive original documents.
• Coordinate with brokers and couriers for collection of supporting drafts.
• Communicate and coordinate with the warehouse regarding logistics, container arrivals, and haulage services.
• Provide support in sourcing external services to expedite warehouse activities, such as organizing Hucksters.
• Assist the sales team by providing timely customer information regarding incoming containers and their contents.

Other Duties:

• Follow through on purchase orders submitted to the head office, ensuring timely submission of supporting documents in collaboration with the sales team.
• Maintain an organized and clean office environment.
• Handle customer inquiries and complaints in a professional and efficient manner.
• Provide any necessary support to the team as requested.
• Carry out any other duties as assigned by the team or management.