2025/06/30
QUALIFICATIONS • At least 2 years of experience in the above-mentioned or a similar role • Minimum of 3 CXC O’ Level passes, including Mathematics and English • Certified in Electrical Engineering • EEE certified or similar • Certified in Networking and A+ • AutoCad Level one • Diploma in Project Management or similar • Certificate in Computer Literacy REQUIREMENTS • Valid Driver’s License • Excellent written and oral communication skills • Willing and able to be on-call 24/7- accessible for work when contacted • Ability to exercise individual judgement and initiatives in conducting operations and on-site presentations with diverse groups and individuals • Knowledge of the Entertainment industry as well as the construction sector will be an asset • Knowledge of Health, Safety, Security, Environment (HSSE) guidelines
Not specified.
The Projects Officer is responsible for coordinating, organizing, and facilitating the execution of key programs or projects. The responsibilities are crucial in keeping all operations tasks aligned, maintaining smooth communication with stakeholders, and ensuring everything runs according to plan. The role requires attention to detail, proactive problem-solving, and efficient management of day-to-day operations to achieve successful outcomes
Roles and Responsibilities:
1) Prepare draft quotations for projects, sales, and events across the group.
2) Address emails relevant to the assigned role and function daily.
3) Serve as the primary point of contact for customers regarding service requests.
4) Respond to customer inquiries and resolve service-related issues in a timely manner.
5) Communicate with client representatives regarding delays, issues, or updates on ongoing services and tasks as needed.
6) Schedule and assign service calls, maintenance requests, or installations.
7) Ensure service teams are dispatched to the correct locations at the appropriate times.
8) Maintain accurate records of services provided, including time logs, costs, and customer feedback.
9) Prepare reports on service activities, including performance metrics, costs, and any issues encountered.
10) Handle documentation related to service orders, invoicing, and follow-up actions.
11) Identify opportunities to improve service efficiency and customer satisfaction.
12) Assist in the planning and implementation of training for service personnel on best practices, tools, and customer service techniques.
13) Act as the central point of communication between the project team, stakeholders, and clients.
14) Ensure that all team members are informed of and reminded of their roles and responsibilities.
15) Prepare and distribute regular reports on project progress, risks, and performance to stakeholders.
16) Organize and attend meetings, prepare agendas, and take minutes as required and instructed.
17) Support administrative duties as required and instructed.
18) Perform any other related duties as assigned from time to tim