Company

Caribbean Packaging Industries Limited
Eastern Main Road
638-4424

Job Details

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Customer Service Representative
Mount Lambert
Printing and Packaging
~ 2 years experience

Application deadline

2019/07/26

Professional Qualifications Required

A minimum of three 3 'O’ Level or CXC passes (including English Language). Other tertiary education will be an asset though not compulsory

Technical / Vocational Skills Required

 Excellent communication skills, verbal and written  Extroverted, congenial person  Computer literate  Good Analytical skills  Strong commitment to working as part of integrated team  Highly ethical with strong values  A positive work attitude  A seeker of excellence

Job Description

RESPONSIBILITIES To support the Sales/Marketing function of the Company by efficiently responding to requests for quotations, orders, lead times etc. from customers and to “go the extra mile” to ensure that customers are especially pleased with the service you offer. Understand that all customers of CPI are your customers.

Job Details / Responsibilities

  • To liaise closely with the Account Managers to ensure that our customer's requests are being adequately met.

     

  • To conduct all business transactions with high ethical standards consistent with the image of the Company;

     

  • To work closely with Graphics, Planning , Production and Despatch personnel to fulfill our customer requirements.

     

  • To request help of Manager in handling complex problems.

     

  • To provide backup for Cash Sales when required;

     

  • To ensure that our customers receive the minimum of the high standards of service;

     

  • To relieve the Receptionist.

     

To perform any other specific functions, which may be required

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